Shipping policy
Shipping Policy
Effective Date: [11.2024]
At Dope Summer, we aim to provide a seamless shopping experience by delivering your orders efficiently and on time. Below, you'll find detailed information about our shipping process.
Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- Processing times may vary during peak seasons or due to unforeseen circumstances. We will notify you of any delays.
Shipping Methods and Delivery Times
We partner with trusted suppliers to deliver your orders. Please note the estimated delivery times below:
- Standard Shipping: 7–15 business days.
- Expedited Shipping (if applicable): 3–7 business days. Additional fees may apply.
Please note that delivery times do not include processing time.
Shipping Costs
- Free Shipping: Available on orders over $50.
Shipping costs are displayed at checkout before payment is completed.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number (when available). You can use this number to track your shipment on the carrier’s website.
Shipping Limitations
- We currently ship to the United States only.
- Additional charges or delays may apply for orders shipped to remote areas (e.g., Alaska, Hawaii).
Lost, Delayed, or Damaged Packages
- If your package is delayed or lost during transit, please get in touch with us at info@dopesummer.com with your order details.
- Damaged items and photos of the damage must be reported within 7 days of delivery.
We will work with the carrier to resolve the issue promptly.
Returns and Exchanges
- Returns and exchanges are subject to our Return Policy.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Contact Us
If you have any questions about our Shipping Policy, please contact us: info@dopesummer.com
We appreciate your patience and thank you for choosing Dope Summer!